Read the Accessibility Statement for Rubbish Clearance Richmond upon Thames. Learn how our website supports WCAG 2.1 AA standards, screen readers, keyboard navigation, and how to request accessible rubbish clearance information in Richmond upon Thames.
Get a quoteRubbish Clearance Richmond upon Thames is committed to providing an accessible online experience for all users, including disabled people, older users, and anyone who uses assistive technologies. We want everyone in the Richmond upon Thames area to be able to access information about our rubbish clearance and waste removal services with ease, clarity, and independence.
We aim for our website to meet the Web Content Accessibility Guidelines version 2.1, at level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments. By working towards WCAG 2.1 AA compliance, we intend to make it easier for residents and businesses in Richmond upon Thames to find and use information about our accessible rubbish clearance services.
We plan, design, and develop our website with accessibility in mind from the start. This includes using a clear structure, consistent navigation, and readable text to help all visitors find the information they need about rubbish clearance in the Richmond upon Thames area. We regularly review our pages when we introduce new features or update our content.
Our website is designed to work with common screen readers and other assistive technologies. We use descriptive headings, meaningful page titles, and informative text for interactive elements so that users relying on screen readers can move through our content in a logical way. Where images are used, we aim to include alternative text that explains their purpose, especially when they relate to our rubbish clearance services in Richmond upon Thames.
We recognise that many people navigate websites without a mouse. Our pages are built so that the main content, menus, and interactive elements can be accessed using a keyboard alone. We aim to provide a logical tab order, visible keyboard focus indicators, and controls that can be activated using standard keyboard commands. This helps users who rely on keyboard navigation to explore information about collection times, service areas, and other details relevant to rubbish clearance in Richmond upon Thames.
Content on our site is written in clear, straightforward language wherever possible. We avoid unnecessary jargon and explain any technical terms related to waste or rubbish clearance. We use headings and paragraphs to break up information so it is easier to scan and understand. Our colour choices are selected with contrast in mind so that text remains readable for users with visual impairments, including people with low vision or colour vision deficiencies.
Accessibility is an ongoing process. We review feedback from users, test new content and features, and look for ways to improve the experience of all visitors. When we make changes to the way we present information about rubbish clearance in Richmond upon Thames, we consider how those changes may affect different users and devices.
Despite our efforts to make the site fully accessible, some content or functions may not yet meet all aspects of WCAG 2.1 AA. There may also be older content that is not fully aligned with our current accessibility standards. We are working to identify and fix these issues as part of our continuous improvement programme.
If you experience any difficulty using our website, or if any part of the site is not accessible for you, we want to hear from you. You can contact our team to request information about rubbish clearance in Richmond upon Thames in an alternative format, report an accessibility problem, or ask a question about our approach to accessibility.
To contact us about accessibility, please use one of the following methods:
Telephone: 020 0000 0000
Email: [email protected]
Postal address: Accessibility Team, Rubbish Clearance Richmond upon Thames, Richmond upon Thames, London
When you contact us, please include details of the page or service you were trying to use and the type of problem you experienced. We will review your request and aim to respond as quickly as possible, explaining any steps we can take to assist you or improve our site.
Our aim is to make it straightforward for everyone in Richmond upon Thames to find out about our rubbish clearance services, book collections, and understand the options available. By following recognised accessibility standards and listening to user feedback, we hope to offer a website that is more inclusive and supportive for all members of our community.
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